Intelligence

Have you been upsold on a credit card?

I’m looking for examples of times when you’ve been pitched for a new credit card or credit card service when you may not have been expecting it. Some common instances include: When you’re trying to check out at a retailer. When you visit a bank branch to open a new savings account. When you have a fee-free card and are pitched to upgrade to a card with an annual fee. When your card company asks if you want an add-on, like identity theft protection. This story will look at some typical situations when you might face a hard sell and offer strategies for whether and how to resist the offer. We’re looking for your stories of when this occurred and how you handled the situation.