How to Talk to Your Credit Card Issuer

A new survey shows that often if you speak up you can get results from your credit card issuer. I want to hear from certified financial planners and other financial experts, especially from Long Island and the NYC metro area… how best to ask your credit card issuer to reduce your interest rate, waive a late fee, and what other sorts of things can you negotiate? What to say, and just as important, what not to say/what mistakes to avoid? Send me your thoughts.