I’m researching a story about the lies banks tell their customers. I’d love to hear from financial experts about the half-truths and outright lies banks sometimes tell people — and how to spot those tall tales. I’d also love to hear from people who believe a bank has lied to them. What happened? How could a misunderstanding like this be avoided? I would be grateful if you could send an initial response by email. If a phone interview is necessary, I will follow up immediately. Also, I will do my absolute best to acknowledge that I received your pitch and will make every effort to let you know when the story appears.